At Rockspetre ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Fill out our contact form (name, email, company, message)
- Subscribe to our newsletter
- Request a consultation or quote
- Engage with us through our services
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To deliver and improve our services
- To send you updates, newsletters, and marketing communications (with your consent)
- To analyze website usage and improve user experience
- To comply with legal obligations and protect our rights
3. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
- Service providers: Trusted third-party vendors who assist in operating our website and services (e.g., hosting, analytics)
- Legal requirements: When required by law, regulation, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for any other purpose
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These include:
- Essential cookies: Necessary for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our website
- Preference cookies: Remember your settings and preferences
You can control cookies through your browser settings. Disabling certain cookies may affect your experience on our website.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for a maximum of 24 months unless an ongoing business relationship is established.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal information
- Correction: Request corrections to inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications at any time
- Portability: Request your data in a structured, machine-readable format
To exercise any of these rights, please contact us at ugo@rockspetre.com.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: